Seasonal Supervisor - Shows

Universal Studios Hollywood CityWalkLos Angeles, CA
8d

About The Position

Seasonal Supervisors guide teams during our busiest times, ensuring smooth operations and unforgettable guest experiences. You’ll take on real leadership responsibilities like training, scheduling, and problem-solving while building valuable skills for your future. These temporary roles during peak seasons are perfect for growing your career in a fast-paced, exciting environment.

Requirements

  • Must be flexible with work schedule, including extended hours, weekends, nights, and holidays.
  • Attendance - TM must have 8 or below attendance points AND no more than a Written Warning 2 in the last 6 months
  • Variance - TM must have 7 or below variance points AND no more than a Final Written Warning in the last 6 months
  • Behavioral - No more than a Final Written Warning level discipline in the last 6 months
  • Probationary Status - TM must have passed or be within 75% Through probation during application/ selection and must have passed probation as of start date of role
  • Availability - Must have full open availability

Nice To Haves

  • Previous experience as a Lead, Supervisor, Trainer or equivalent experience
  • Background in theater preferred
  • Superior leadership and motivational skills
  • Excellent organization and time management
  • Ability to effectively communicate and present information and answer questions in one on one and group situations
  • Remain patient and stay calm under pressure
  • Approachable to TMs and guests
  • Excellent computer skills; proficient in Microsoft Office

Responsibilities

  • Support the Shows team in maintaining the venues, including work orders and vendor needs
  • Assist with Labor Support and Scheduling needs, including coverage and proficiency
  • Support training team as needed
  • Assist with providing coaching/feedback to Show Support TMs
  • Demonstrate excellence in Guest Service standards
  • Perform other duties as assigned
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