Seasonal Store Manager (201-02)
About The Position
The Seasonal Store Manager, employed by Noor Staffing Group on behalf of Hickory Farms, leads the day-to-day operations and performance of one or more seasonal retail locations. Responsibilities include meeting sales goals, managing and developing staff, executing visual merchandising, maintaining inventory accuracy, preventing loss, and following company and operational standards. The manager leads by example and works to deliver an exceptional customer experience while taking a flexible, proactive approach to operational needs. The schedule is based on business needs. Following Thanksgiving, managers are expected to work at least 32 hours per week when sales volume supports the additional labor expense, with additional hours as needed for successful store operations. The role requires availability for any shift, including evenings, weekends, and holidays, and the ability to travel to the store on short notice. Occasional local travel to other store locations may be required. The position works primarily in a high-traffic mall retail environment. It involves extended standing, frequent movement and customer interaction, and may involve exposure to weather and hot or cold temperatures while restocking products or accessing freezers.
Requirements
- High school diploma or GED.
- Strong background in retail or customer service management.
- Critical thinking and problem-solving skills.
- Strong leadership and organizational skills.
- Ability to motivate and drive team performance.
- Effective decision-making.
- Integrity and honesty.
- Flexibility and adaptability.
- Conflict management and stress tolerance.
- Availability for any shift, including evenings, weekends, and holidays as needed.
- Ability to travel to the store on short notice to resolve operational issues.
- Ability to stand for at least two consecutive hours.
- Ability to exert up to 42 lbs. occasionally and up to 25–35 lbs. frequently.
- Ability to bend, lift, reach, walk, and perform repetitive hand and finger motions.
Responsibilities
- Recruit, interview, and hire seasonal Sales Associates in coordination with the Seasonal Area Manager.
- Lead daily store operations, including staffing, sales, merchandising, inventory, and loss prevention.
- Achieve or exceed sales and performance targets for assigned location(s).
- Train and coach Sales Associates on product knowledge, sales techniques, and operational procedures.
- Ensure team members follow the customer engagement strategy: Greet, Engage, Identify Needs, Recommend, and Close.
- Deliver a customer experience that reflects the Hickory Farms brand.
- Monitor and report performance issues to the Headway Corporate Employee Relations Specialist.
- Immediately report legal employee relations issues, such as harassment or discrimination, to the Seasonal Area Manager and Employee Relations Specialist.
- Ensure compliance with company policies, safety protocols, and loss prevention standards.
- Report workplace injuries to the corporate office within 24 hours using the required forms.
- Be available to visit the store on short notice, including off-hours, weekends, and evenings.
- Perform intermediate math functions, including calculating discounts, percentages, and sales metrics.
- Complete assigned training modules and ongoing learning materials.
- Perform other duties as assigned.
Benefits
- 30% discount on Hickory Farms products.
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What This Job Offers
Career Level
Manager
Education Level
High school or GED
