Go! Seasonal Store Manager

Go! Retail Group•Columbia, SC

1d•Onsite

About The Position

The Seasonal Store Manager is responsible for opening and assembling a seasonal retail store, hiring and managing its seasonal team, driving sales, maintaining visual standards, and ensuring effective operational controls. The manager creates an engaging customer experience and a positive, rewarding environment for associates. Successful candidates are sales-focused, KPI-driven, energetic, and comfortable serving customers and leading a small associate team. Go! Retail Group is an Austin-based, family-owned retailer operating year-round and seasonal stores nationwide, along with distribution centers and third-party logistics services. The company emphasizes innovation and collaboration, integrity and transparency, community, and fun. This is a seasonal, full-time role. Weekends and evenings may be needed. The position is performed in a retail store environment, with moderate noise. The employee may occasionally lift or carry up to 50 pounds and must be able to stand and walk for extended periods, among other physical requirements.

Requirements

Proven successful experience as a sales-focused retail store manager.
At least 1 year of retail and/or management experience.
Proven ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate about work, optimistic, and solution-oriented.
High integrity, accountability, reliability, and responsibility, with openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.

Responsibilities

Celebrate employee performance, sales-goal achievement, and attention to detail to support team morale.
Address issues arising from staff or customers, including complaints and grievances.
Model professionalism and high performance.
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Stay informed about consumer marketing initiatives and participate in promotions to maximize sales.
Promote high customer satisfaction through excellent service and provide a positive guest experience.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards and create an active-selling environment.
Hire and train a seasonal team to deliver outstanding customer service and follow service standards.
Manage staff payroll and schedules, including the store payroll budget.
Monitor personnel performance and provide coaching and feedback; manage talent.
Work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
Make daily bank deposits and manage the store, inventory, and loss prevention.
Follow company policies and procedures and represent the company positively.
Ensure the store meets health and safety regulations and company processes.
Assemble the store and manage store openings and closings.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.