Go! Seasonal Store Manager

Go! Retail Group•Florence, KY

2h•$16 - $16•Onsite

About The Position

As a Seasonal Store Manager, you are responsible for opening and staffing the store and driving sales while maintaining visual standards and effective operational controls. You create an engaging experience for customers and a rewarding, positive environment for associates. The role is suited to a high-energy, sales-focused, KPI-driven manager who enjoys serving guests and leading a small associate team. Go! Retail Group is an Austin-based, family-owned retailer operating year-round and seasonal stores across the United States, along with distribution and third-party logistics operations. Its brands include Go! Stores, Attic Salt Stores, Toys”R”Us Flagship, Calendars.com, Snoozimals, and Tiny Headed Kingdom. The company describes its values as innovation and collaboration, integrity and transparency, community, and fun. This is a seasonal, full-time role. Work may include weekends and evenings as needed. The position is performed in a retail store environment and includes physical activities such as standing and walking for extended periods, reaching, handling items, climbing, and occasional lifting or moving of items up to 50 pounds. The work environment is usually moderately noisy.

Requirements

Successful experience as a retail store manager with a sales focus.
At least 1 year of retail or management experience.
Demonstrated ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivation, passion for work, optimism, and a solution-oriented mindset.
High integrity, accountability, reliability, and responsibility, with openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to meet the role’s physical demands, including occasional lifting or moving up to 50 pounds; reasonable accommodations may be available.

Responsibilities

Lead the team and build morale by recognizing strong performance and sales achievements.
Address issues raised by staff or customers, including complaints and grievances, and model professional, high-performance behavior.
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Stay informed about consumer marketing initiatives and participate in promotions to maximize sales.
Provide excellent customer service and create a high level of customer satisfaction and a positive guest experience.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards and create an active-selling environment.
Hire and train seasonal staff, including training them to meet customer-service standards.
Manage staff performance, payroll, schedules, and the store payroll budget; coach and provide feedback as needed.
Work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
Make daily bank deposits and manage store inventory, loss prevention, and other operational needs.
Follow company policies and procedures and represent the company positively.
Ensure the store meets health and safety regulations and company processes.
Assemble the store and manage store openings and closings.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.