Seasonal Store Manager (102-02)

Hickory Farms LLC•Columbia, SC

3d•Onsite

About The Position

The Seasonal Store Manager is responsible for leading the day-to-day operations and performance of one or more seasonal retail locations. This role includes meeting sales goals, managing staff, executing visual merchandising, ensuring inventory accuracy, preventing loss, and maintaining compliance with company and operational standards. The Store Manager plays a key role in driving exceptional customer experiences, leading by example, and developing a high-performing sales team. This position requires flexibility, availability, and a proactive approach to problem-solving. Schedule is based on business needs. Following Thanksgiving, Seasonal Store Managers are expected to work a minimum of 32 hours per week when sales volume supports the additional labor expense, with additional hours as needed for successful store operations. Must be available to work all required shifts and travel to the store on short notice, including any day or time, to address operational needs.

Requirements

A high school diploma or GED
A strong background in retail or customer service management
Critical Thinking and Problem-Solving skills
Strong Leadership and Organizational Skills
Ability to motivate and drive team performance
Effective decision-making
Integrity and Honesty
Flexibility and Adaptability
Conflict Management and Stress Tolerance

Responsibilities

Recruit, interview, and hire seasonal Sales Associates in coordination with the Seasonal Area Manager
Lead all aspects of daily store operations including staffing, sales, merchandising, inventory, and loss prevention
Achieve or exceed sales and performance targets for assigned location(s)
Train and coach Sales Associates on product knowledge, sales techniques, and operational procedures
Ensure all team members consistently follow the company’s customer engagement strategy: Greet, Engage, Identify Needs, Recommend, and Close
Deliver a best-in-class customer experience that reflects the Hickory Farms brand
Monitor and report performance issues to the Headway Corporate Employee Relations Specialist
Immediately report any legal employee relations issues (e.g., harassment, discrimination) to the Seasonal Area Manager and Employee Relations Specialist
Ensure compliance with all company policies, safety protocols, and loss prevention standards
Report any workplace injuries to the corporate office within 24 hours using the required forms
Be available to visit the store on short notice, including off-hours, weekends, and evenings
Perform intermediate math functions, including calculating discounts, percentages, and sales metrics
Complete all assigned training modules and ongoing learning materials
Perform other duties as assigned