Seasonal Store Manager (101-04)

Hickory Farms LLC•Amherst, NY

22h•$19 - $22•Onsite

About The Position

The Seasonal Store Manager, employed by Noor Staffing Group and representing Hickory Farms, leads the day-to-day operations and performance of one or more seasonal retail locations. The role is responsible for sales results, staffing, visual merchandising, inventory accuracy, loss prevention, and compliance with company and operational standards. The manager leads by example, develops a high-performing sales team, and helps deliver an exceptional Hickory Farms customer experience. The schedule is based on business needs. Following Thanksgiving, managers are expected to work at least 32 hours per week when sales volume supports the labor expense, with additional hours as needed for successful store operations. Managers must be available for any shift, including evenings, weekends, and holidays, and must be able to travel to the store on short notice to address operational needs. Local travel to other stores may occasionally be required. This is a seasonal role in a fast-paced, high-traffic retail environment, primarily within a mall. The work involves extended standing, frequent movement and customer interaction, and possible exposure to hot or cold temperatures during product restocking and freezer access. Pay is $19.00–$21.50 per hour. The seasonal position is not eligible for medical or other company-sponsored benefits unless required by law; seasonal team members receive a 30% discount on Hickory Farms products.

Requirements

High school diploma or GED.
Strong background in retail or customer service management.
Availability to work any required shift, including evenings, weekends, and holidays.
Ability to travel to the store on short notice to address operational needs.
Critical thinking and problem-solving skills.
Strong leadership and organizational skills.
Ability to motivate a team and drive performance.
Effective decision-making skills.
Integrity and honesty.
Flexibility and adaptability.
Conflict management skills and stress tolerance.
Ability to stand for at least two consecutive hours.
Ability to exert up to 42 pounds occasionally and 25–35 pounds frequently.
Ability to bend, lift, reach, and walk frequently.
Ability to use hands and fingers for repetitive tasks such as operating a cash register, stocking, and merchandising.
Ability to interact with customers by greeting, assisting, and engaging them.

Responsibilities

Recruit, interview, and hire seasonal Sales Associates in coordination with the Seasonal Area Manager.
Lead daily store operations, including staffing, sales, merchandising, inventory, and loss prevention.
Achieve or exceed sales and performance targets for assigned location(s).
Train and coach Sales Associates on product knowledge, sales techniques, and operational procedures.
Ensure the team consistently follows the customer engagement strategy: Greet, Engage, Identify Needs, Recommend, and Close.
Deliver a customer experience that reflects the Hickory Farms brand.
Monitor and report performance issues to the Headway Corporate Employee Relations Specialist.
Immediately report legal employee relations issues, such as harassment or discrimination, to the Seasonal Area Manager and Employee Relations Specialist.
Ensure compliance with company policies, safety protocols, and loss prevention standards.
Report workplace injuries to the corporate office within 24 hours using the required forms.
Be available to visit the store on short notice, including off-hours, weekends, and evenings.
Perform intermediate math, including calculating discounts, percentages, and sales metrics.
Complete assigned training modules and ongoing learning materials.
Travel locally to other store locations when required, including when another manager is absent.
Perform other duties as assigned.