Seasonal Store Advisor

Mountain Equipment CompanyWinnipeg, MB
Onsite

About The Position

MEC is more than a store; it's a hub for the outdoor community, a leader in sustainability, and a place where individuals can be themselves. Members visit MEC for gear and advice on a wide range of outdoor activities including hiking, camping, climbing, cycling, watersports, snowsports, and travel. The role involves interacting with customers planning various types of trips, from dream vacations to weekend getaways, and assisting both beginners and experienced outdoor enthusiasts. Coworkers are a significant positive aspect of working at MEC, often described as the best part of the job.

Requirements

  • Ability to work with a diverse, inclusive, hands-on, collaborative team.
  • Passion for the outdoors.
  • Ability to connect people with quality products to encourage active outdoor lives.
  • A "can do" attitude and willingness to learn new things.
  • Skills include personal integrity and awareness, customer focus, initiative and character, teamwork, and the ability to develop oneself and others.
  • Good-natured, outgoing, welcoming demeanor and a genuine liking for helping people.
  • Customer service as a mindset, going out of your way to provide an excellent member experience.
  • Ability to lift 50 lb. and walk 10,000 steps per day.
  • Curiosity about gear and a desire to learn more (training will be provided).

Nice To Haves

  • Product knowledge in camping, cycling, packs, or any other outdoor activity is a great asset.
  • Previous retail or customer service experience is a plus.

Responsibilities

  • Provide exceptional member service by matching people with gear that suits their needs.
  • Share real-world experience about products.
  • Assist with visual merchandising.
  • Lend a hand to other staffers.
  • Organize inventory and ensure members receive the products they need.
  • Spread the word about MEC events and services.
  • Learn about new products, technology, and features, including sustainability aspects.
  • Help more people in Canada get active outside by assisting with planning for outdoor activities.

Benefits

  • Competitive hourly rate and clear pay increase program.
  • Discounts on gear for outdoor activities.
  • Opportunities to join outdoor excursions with other MEC staffers.
  • Equipment Demonstration Program (EDP) – gear rental program.
  • Training and product knowledge.
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