Seasonal Snack Bar Attendant

The Maryland-National Capital Park & Planning Commission • Mitchellville, MD

13d • Hybrid

About The Position

The Aquatics and Athletics Facilities Division (AAFD) is seeking a Snack Bar Attendant to assist Enterprise Golf Course with daily food and beverage operations and customer service needs. Enterprise Golf Course is an 18-hole golf course located in Mitchellville, Maryland, offering an enjoyable experience for players of all skill levels. The facility includes a driving range, practice putting green, and short game area, and hosts player development programs. The position is responsible for providing friendly customer service, preparing and serving food and beverages, handling transactions, maintaining cleanliness and organization of the snack bar area, and ensuring compliance with health and safety regulations. The ideal candidate is customer-focused, detail-oriented, and committed to creating a positive experience for all patrons. Excellent customer service skills, attention to detail, and the ability to work effectively in a team-oriented environment are essential.

Requirements

• Ability to provide outstanding customer service.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic math and cash-handling skills.
• Ability to multitask in a fast-paced environment.
• Reliable attendance and punctuality.

Nice To Haves

• Previous food service, hospitality, concessions, restaurant, golf course, or beverage cart experience.
• Experience operating a POS system.
• TIPS Certification or ability to obtain certification.
• Knowledge of food safety and sanitation practices.

Responsibilities

• Greet patrons and golfers in a friendly, professional, and courteous manner.
• Take customer orders accurately and respond promptly to inquiries, concerns, and requests.
• Provide recommendations on menu items, beverages, and merchandise.
• Deliver outstanding service that enhances the customer and golfer experience.
• Prepare and assemble food items according to established recipes and customer preferences.
• Maintain quality, freshness, portion control, and presentation standards.
• Ensure food products are prepared safely and efficiently.
• Operate a beverage cart throughout the golf course, providing refreshments to golfers.
• Prepare and serve hot and cold beverages, including alcoholic beverages where permitted.
• Sell and serve snacks, convenience items, and other approved merchandise.
• Ensure prompt and efficient service while maintaining a professional appearance and attitude.
• Stock merchandise and provide customer service from a stationary, climate-controlled service location.
• Maintain a clean, organized, and fully stocked work area at all times.
• Ensure exterior areas remain clean, orderly, and free of debris.
• Communicate inventory replenishment needs to incoming shifts and management.
• Process cash, credit card, and electronic transactions accurately and efficiently.
• Operate point-of-sale (POS) systems and cash registers.
• Maintain accountability for all cash handling activities and provide correct change.
• Balance transactions and reconcile sales at the end of each shift.
• Accurately prepare, package, and deliver customer orders in a timely manner.
• Coordinate with kitchen staff to ensure orders are completed correctly.
• Support dine-in, takeaway, and special event service needs.
• Monitor inventory levels of food, beverages, snacks, ice, condiments, and supplies.
• Restock products as needed to maintain availability during peak periods.
• Communicate inventory needs to management and incoming shifts.
• Minimize waste and support inventory control efforts.
• Promote special offerings, merchandise, and facility promotions.
• Actively suggest additional items to enhance the guest experience and support revenue goals.
• Maintain product knowledge to answer customer questions effectively.
• Maintain accurate records of sales, inventory, and cash handling activities.
• Complete shift reporting and reconciliation procedures accurately.
• Report inventory shortages or discrepancies to management.
• Maintain cleanliness and sanitation standards in snack bar, beverage cart, and service areas.
• Clean countertops, equipment, utensils, storage areas, and service stations regularly.
• Dispose of trash properly and maintain orderly workspaces.
• Follow all food safety and sanitation guidelines.
• Adhere to all federal, state, and local health, safety, and sanitation regulations.
• Follow proper food handling, storage, and alcohol service requirements.
• Maintain a safe and hygienic environment for guests and employees.
• Comply with all licensing requirements associated with beverage service.
• Keep beverage carts clean, organized, and properly stocked.
• Ensure supplies are stored securely to prevent spoilage, damage, or spillage.
• Report equipment issues or maintenance needs promptly.
• Communicate effectively with golfers, guests, coworkers, and management.
• Coordinate daily operations and address customer questions or concerns professionally.
• Ensure smooth transitions between shifts through clear communication regarding operational and inventory needs.
• Collaborate with fellow attendants, kitchen staff, golf course personnel, and management.
• Assist team members during busy periods and special events.
• Foster a positive and professional work environment.
• Successfully manage multiple responsibilities simultaneously, including: Customer service, Food and beverage preparation, Payment processing, Inventory management, Cleaning and sanitation.
• Maintain attention to detail and professionalism during high-volume periods.
• Politely explain the facility's tip-free policy if a guest offers a tip.
• Perform additional tasks and responsibilities assigned by management.
• Assist with special events, tournaments, outings, and facility operations as needed.

Benefits

• The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed