Seasonal Selling Associate (FOH)

Saks Fifth Avenue•Denver, CO
•$20 - $25•Onsite

About The Position

Neiman Marcus is a leading luxury retailer known for its curated product assortment, unparalleled services, and exclusive activations. The company aims to create "Neiman Marcus magic" through exceptional customer experiences. As a Seasonal Selling Associate, you will enhance the client experience during the busy holiday season, reporting to a Sales Manager. The team operates with a people-first mentality and ensures exceptional customer service.

Requirements

  • Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services.
  • Familiar with and able to use retail and mobile technologies.
  • Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays.

Responsibilities

  • Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs.
  • Serve in different areas of the store based on business needs.
  • Process efficient Point of Sale transactions as needed.
  • Efficiently and graciously handle escalated issues by connecting customer with a member of the management team.
  • Demonstrate follow-up on customer requests, questions and needs.
  • Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty.
  • Partner to support Fitting Room Experiences when needed.
  • Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery.

Benefits

  • An amazing employee discount
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