Seasonal Selling Associate PT Hours (FOH)
About The Position
Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. As a Seasonal Selling Associate, you will be working to enhance the client experience with our selling team during our most magical time of year. You will report to a Sales Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional customer service.
Requirements
- Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services
- Familiar with and able to use retail and mobile technologies
- Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays
Responsibilities
- Ensure clients are warmly welcomed into Saks Fifth Avenue at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
- Serve in different areas of the store based on business needs
- Process efficient Point of Sale transactions as needed
- Efficiently and graciously handles escalated issues by connecting customer with a member of the management team
- Demonstrate follow-up on customer requests, questions and needs
- Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
- Partner to support Fitting Room Experiences when needed
- Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery
Benefits
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
