Seasonal Selling Associate (FOH)

Saks • Troy, MI

2d • Onsite

About The Position

Neiman Marcus is a leading luxury retailer known for its curated product assortment, unparalleled services, and exclusive activations. The company aims to create 'Neiman Marcus magic' through exceptional customer experiences, including unique campaigns and 'Retail-tainment' initiatives. With a rich history of building brands, Neiman Marcus brings together top luxury designers and customers, serving them across 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.

Requirements

• Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services
• Familiar with and able to use retail and mobile technologies
• Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays

Responsibilities

• Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
• Serve in different areas of the store based on business needs
• Process efficient Point of Sale transactions as needed
• Efficiently and graciously handles escalated issues by connecting customer with a member of the management team
• Demonstrate follow-up on customer requests, questions and needs
• Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
• Partner to support Fitting Room Experiences when needed
• Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery

Benefits

• An amazing employee discount

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed