Seasonal Scale Operator

Skyland Grain•Syracuse, KS

7d•Hybrid

About The Position

The Seasonal Scale Operator position is responsible for the customer service functions within the assigned location(s). This position is currently a seasonal/temporary role. A description of the duties includes: Operate the scale to weigh in-bound and out-bound trucks; Complete all applicable paperwork accurately and timely; Greets employees, members, and visitors in courteous manner when they enter the office; Files, types and performs other office support activities; Answers telephone in a professional manner and assists customers with sales, questions or complaints; Keeps work area neat and clean; Responsible for maintaining clean facilities, and complying with all state and federal regulations pertaining to a safe workplace, housekeeping, and all activities that require regulation compliance; Attends training and safety meetings; Provides excellent customer service by managing difficult or emotional situations; responding promptly to customer needs, resolving questions, complaints and concerns immediately and meeting commitments; Effectively communicates by verbal and written means with customers, employees and management; Maintains and promotes safety awareness; follows safety policies, procedures and reporting requirements; Present a clean and professional appearance; Employee is required to perform all other duties as directed by the supervisor.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Basic computer operation skills.
Ability to work evenings and weekends as needed for seasonal demands.
Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move over 50 pounds.

Responsibilities

Operate the scale to weigh in-bound and out-bound trucks
Complete all applicable paperwork accurately and timely
Greets employees, members, and visitors in courteous manner when they enter the office
Files, types and performs other office support activities
Answers telephone in a professional manner and assists customers with sales, questions or complaints
Keeps work area neat and clean
Responsible for maintaining clean facilities, and complying with all state and federal regulations pertaining to a safe workplace, housekeeping, and all activities that require regulation compliance
Attends training and safety meetings
Provides excellent customer service by managing difficult or emotional situations; responding promptly to customer needs, resolving questions, complaints and concerns immediately and meeting commitments
Effectively communicates by verbal and written means with customers, employees and management
Maintains and promotes safety awareness; follows safety policies, procedures and reporting requirements
Present a clean and professional appearance
Employee is required to perform all other duties as directed by the supervisor