Seasonal Sales Support - Cincinnati-Kenwood

Tiffany & Co.Cincinnati, OH
$19 - $22Onsite

About The Position

Seasonal Team Members at Tiffany & Co. are crucial in representing the brand during the holiday season. They are expected to be excellent communicators and positive brand ambassadors, ensuring clients have memorable experiences. The role involves conveying a passion for Tiffany in every client interaction, contributing to the creation of legendary beauty with freedom, wit, and joy.

Requirements

  • Ability to work non-traditional business hours including nights, weekends, and holidays.
  • Previous retail, luxury retail, or client-related experience (e.g., hospitality).
  • Strong communication skills, both verbal and written.
  • Client service skills.
  • Ability to prioritize while balancing multiple tasks.
  • Capability to work with a diverse client base.
  • Ability to work in a fast-paced, changing environment.
  • Authorization to work in the United States or the country where the position is based.

Responsibilities

  • Act as an effective brand ambassador, ensuring clients receive a warm welcome, appropriate assistance, and a memorable experience aligned with the Tiffany brand.
  • Enhance the client experience through hospitality and store amenities, fostering personalized interactions to positively influence sales and service.
  • Provide assistance at the engraving station, if applicable.
  • Manage the floor waiting list accurately, if applicable.
  • Maintain the hospitality area, ensuring it is fully stocked, orderly, and clean.
  • Report any potential service issues with waiting clients to management.
  • Support the sales team with tasks such as boxing and wrapping items, restocking POS and gifting supplies, maintaining neatness in POS stations and sales floor areas, and performing POS functions post-purchase.
  • Assist the operations team with operational policies, procedures, and after-sales servicing to ensure optimal store operations.
  • Support with inventory and special projects as needed.
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