Seasonal Sales Support - Charlotte

Tiffany & Co. • Charlotte, NC

2d • Onsite

About The Position

Seasonal Team Members at Tiffany & Co. are crucial in representing the brand during the holiday season. They are expected to be excellent communicators and positive brand ambassadors, ensuring clients have memorable experiences. The role involves conveying passion for Tiffany in every client interaction, contributing to the creation of legendary beauty with freedom, wit, and joy. This position offers an opportunity to be part of the next generation of luxury jewelers.

Requirements

• Ability to work non-traditional business hours, including nights, weekends, and holidays.
• Previous experience in retail, luxury retail, or client-facing roles (e.g., hospitality).
• Strong verbal and written communication skills.
• Proficient client service skills.
• Ability to prioritize tasks and manage multiple responsibilities simultaneously.
• Capability to work with a diverse client base.
• Ability to thrive in a fast-paced, dynamic environment.
• Authorization to work in the United States or the country where the position is based.

Responsibilities

• Act as an effective brand ambassador, ensuring clients receive a warm welcome, appropriate assistance, and a memorable experience aligned with the Tiffany brand.
• Enhance the client experience through hospitality and store amenities, fostering personalized interactions to positively influence sales and service.
• Provide assistance at the engraving station, if applicable.
• Manage the floor waiting list accurately, if applicable.
• Maintain a fully stocked, orderly, and clean hospitality area.
• Communicate any potential service issues with waiting clients to management.
• Support the sales team with tasks such as boxing and wrapping items, replenishing Point of Sale (POS) and gifting supplies, maintaining neatness and organization in POS stations and sales floor areas, and performing all POS functions post-purchase.
• Assist the operations team with operational policies, procedures, and after-sales servicing to ensure optimal store operations.
• Support inventory management and special projects as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed