Seasonal Sales Support- Oakbrook, Il
About The Position
Tiffany & Co. is a symbol of excellence with a 175-year legacy of exquisite designs and romantic ideals. Our employees are passionate, kind, and professionally committed, continuously educating themselves about new merchandise, cultures, and the evolving luxury market. We foster a workplace where respect and love for the brand create a unique environment. We expect our employees to deliver the Tiffany Experience to every client and are committed to recognizing and rewarding excellence in service. We are aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.
Requirements
- Strong Analytical skills
- Proficient in Microsoft Word and Excel.
- Ability to work retail store hours as necessary, including nights, weekends and holidays.
- Organized and detail oriented
- Flexibility to perform different tasks based on day-to-day business needs.
- Must have authorization to work in the United States or in the country where the position is based.
Nice To Haves
- A college/university degree.
- Graduate gemologist degree or previous Gemological Institute of America (GIA) course work.
Responsibilities
- Deepen client relationships to drive lifetime loyalty and spend.
- Support store sales goals by executing operations functions.
- Capture client data during interactions to cultivate new and existing clients.
- Handle internal and external phone and email correspondence.
- Partner with Sales Professionals and management to optimize sales opportunities.
- Elevate the in-store experience by consistently delivering memorable moments.
- Act as a Tiffany brand ambassador, providing the Tiffany Touch during client interactions.
- Execute best practices by optimizing hospitality and store amenities.
- Utilize deep product, service, and care knowledge to maximize client satisfaction.
- Provide exceptional operational support to drive sales and service.
- Execute daily tasks including order fulfillment, shipping, receiving, replenishment, jewelry cleaning, merchandise transfers, and repair intake.
- Monitor and reconcile merchandise inventory, assessing accuracy and reporting discrepancies.
- Partner and communicate effectively with Sales Professionals, management, and clients regarding product and service information, repairs, shipping, and inventory.
- Support company operations efficiency objectives by maximizing productivity and providing feedback on process changes.
Benefits
- Corporate sustainability commitment
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
