Seasonal Sales Support - San Jose

Tiffany & Co.•Santa Clara, CA

5d•$22 - $30•Onsite

About The Position

Seasonal Team Members at Tiffany & Co. are crucial in embodying the brand during the holiday season. They are excellent communicators and positive brand ambassadors, focused on creating memorable client experiences and conveying a passion for Tiffany. This role is an opportunity to join a luxury jeweler that values freedom, wit, and joy in creating legendary beauty.

Requirements

Ability to work non-traditional business hours, including nights, weekends, and holidays.
Previous retail, luxury retail, or client-facing experience (e.g., hospitality).
Strong verbal and written communication skills.
Client service skills.
Ability to prioritize and manage multiple tasks simultaneously.
Capability to work with a diverse client base.
Ability to thrive in a fast-paced, dynamic environment.
Authorization to work in the United States or the country where the position is based.

Responsibilities

Act as an effective brand ambassador, ensuring clients receive a warm welcome, appropriate assistance, and a memorable experience aligned with the Tiffany brand.
Enhance the client experience through hospitality and store amenities to foster personalized interactions, aiming to positively influence both sales and service.
Provide assistance at the engraving station, if applicable.
Manage the floor waiting list accurately, if applicable.
Maintain the hospitality area, ensuring it is fully stocked, orderly, and clean.
Report any potential service issues with waiting clients to management.
Support the sales team with tasks such as boxing and wrapping items, replenishing POS and gifting supplies, maintaining neat POS stations and sales floor areas, and performing POS functions post-purchase.
Assist the operations team with operational policies, procedures, and after-sales servicing to ensure optimal store operations.
Contribute to inventory management and special projects as required.