Seasonal Sales Support - San Jose

Tiffany & Co.Santa Clara, CA
$22 - $30Onsite

About The Position

Seasonal Team Members at Tiffany & Co. are crucial in embodying the brand during the holiday season. They are excellent communicators and positive brand ambassadors, focused on creating memorable client experiences and conveying a passion for Tiffany. This role is an opportunity to join a luxury jeweler that values freedom, wit, and joy in creating legendary beauty.

Requirements

  • Ability to work non-traditional business hours, including nights, weekends, and holidays.
  • Previous retail, luxury retail, or client-facing experience (e.g., hospitality).
  • Strong verbal and written communication skills.
  • Client service skills.
  • Ability to prioritize and manage multiple tasks simultaneously.
  • Capability to work with a diverse client base.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Authorization to work in the United States or the country where the position is based.

Responsibilities

  • Act as an effective brand ambassador, ensuring clients receive a warm welcome, appropriate assistance, and a memorable experience aligned with the Tiffany brand.
  • Enhance the client experience through hospitality and store amenities to foster personalized interactions, aiming to positively influence both sales and service.
  • Provide assistance at the engraving station, if applicable.
  • Manage the floor waiting list accurately, if applicable.
  • Maintain the hospitality area, ensuring it is fully stocked, orderly, and clean.
  • Report any potential service issues with waiting clients to management.
  • Support the sales team with tasks such as boxing and wrapping items, replenishing POS and gifting supplies, maintaining neat POS stations and sales floor areas, and performing POS functions post-purchase.
  • Assist the operations team with operational policies, procedures, and after-sales servicing to ensure optimal store operations.
  • Contribute to inventory management and special projects as required.

Benefits

  • Sales commission
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