Seasonal Sales Support - Troy, MI (Somerset Collection)

Tiffany & Co. • Troy, MI

6d • Onsite

About The Position

Seasonal Team Members at Tiffany & Co. are crucial in embodying the brand during client interactions throughout the holiday season. These individuals are excellent communicators and positive brand ambassadors, dedicated to creating memorable experiences for clients. They convey their passion for Tiffany in every interaction and are invited to be part of a luxury jeweler that creates legendary beauty with freedom, wit, and joy.

Requirements

• Ability to work non-traditional business hours, including nights, weekends, and holidays.
• Previous retail, luxury retail, or client-related experience (e.g., hospitality).
• Strong verbal and written communication skills.
• Client service skills.
• Ability to prioritize tasks while managing multiple responsibilities.
• Capability to work with a diverse client base.
• Ability to thrive in a fast-paced, dynamic environment.
• Authorization to work in the United States or the country where the position is based.

Responsibilities

• Act as an effective brand ambassador, ensuring clients receive a warm welcome, appropriate assistance, and a memorable experience aligned with the Tiffany brand.
• Enhance the client experience through hospitality and store amenities to foster personalized interactions, aiming to positively influence both sales and service.
• Provide assistance at the engraving station, if applicable.
• Accurately manage the floor waiting list, if applicable.
• Maintain a fully stocked, orderly, and clean hospitality area.
• Communicate any potential service issues with waiting clients to management.
• Support the sales team with tasks such as boxing and wrapping items, replenishing POS and gifting supplies, maintaining neatness and organization of POS stations and sales floor areas, and performing all POS functions post-purchase.
• Assist the operations team with operational policies, procedures, and after-sales servicing to ensure optimal store operations.
• Support with inventory and special projects as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed