Seasonal Sales Support Specialist (Remote)

Lakeshore Learning Materials•Carson, CA

18h•Remote

About The Position

We are currently searching for an energetic Seasonal Sales Support individual. In this role, you will serve as a liaison between our Sales Support team and other cross-functional departments with tasks to help support our outside sales representatives and our customers in multiple capacities. Successful candidates will have extensive administrative experience, a talent for multi-tasking in a fast-paced environment and the ability to excel in a supporting role. Sales experience is not required.

Requirements

2+ years of experience in customer support
Exceptional customer service skills for managing multiple stakeholders
High-level administrative skills
Strong sense of urgency and a “can-do” attitude
Excellent problem-solving and decision-making skills
Ability to juggle multiple projects
Superb written and verbal communication skills
Proficiency in Excel, Word and Outlook
Ability to prioritize multiple tasks is required

Nice To Haves

Knowledge of Salesforce.com is a plus

Responsibilities

Complete various tasks to support the Sales Support team, ensuring CCPs are processed correctly and efficiently
Monitor various reports to track stock, back orders and holds
Assist with customer requests, including invoice needs, shipping requests and tracking information
Support stock and inventory requests
Collaborate with other departments as needed
Work efficiently to solve any issues that may arise
Ensure projects are completed to satisfy all stakeholders
Compose various forms of correspondence to maintain clear communications with all end users