Seasonal Sales Support Associate, Williamsburg

Hermès • NY, NY

1d • $20 - $22 • Onsite

About The Position

The temporary Seasonal Sales Support Associate provides clerical support for both front and back of house operations in the Hermès boutique. This position begins in November and will go through December 30th. The role involves consistently providing high levels of service to clients within the Hermès standard, supporting the sales team with the selling process, organizing and prioritizing the workstation and selling floor, supporting client service and after-sales activities, and answering phones in a timely manner with appropriate customer service.

Requirements

• Strong communication skills.
• Customer Service oriented.
• Detail oriented.
• Strong organizational skills.
• Computer skills: Microsoft Office.
• Ability to handle difficult situations with grace, compassion and composure.
• Ability to lift between 0-25 lbs. without assistance.
• Regular in-person work at a Company-designated work location is an essential function of this position.

Responsibilities

• Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at point of sale.
• Support the sales team with selling process; hanging merchandise, returning merchandise to floor, retrieving stock, physical preparation of stock room.
• Organize and prioritize workstation and selling floor to support the sales effort ensure all items (bags, boxes, note cards, ribbons, stationery and the like) are stocked at all times, maintain selling floor merchandise standards, straightening, filling in, etc.
• Support Client Service, Concierge, Doorperson, and Greeter/Host activities.
• Support of After Sales areas as needed. Logging in repairs, contacting clients, maintain active records.
• Answering phones in a timely manner and exhibiting friendly and appropriate customer service.
• All other duties as assigned by the supervisor.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed