About The Position

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for. We have multiple roles available in Sales , Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you’re most interested in, during the interview process.

Requirements

  • Clear, effective communication with strong interpersonal skills
  • Accountability, initiative and a high level of ownership
  • Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
  • The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds ( STOCK SUPPORT OR FULFILLMENT ROLE )
  • The ability to work a flexible schedule based on business needs

Responsibilities

  • Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
  • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
  • Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
  • Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day
  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Demonstrate expertise in all technologies used in the store environment
  • Defuse customer situations and provide resolutions in a timely and effective manner
  • Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
  • Fulfill customer orders in a timely manner following quality standards
  • Prepare and ship customer’s orders following quality, packing and shipping standards
  • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
  • Assist in maintaining clean and organized selling floors and stockrooms
  • Provide general support to the store, e.g. set up special events , organize backroom, markdowns, and relocate store fixtures

Benefits

  • Medical/Vision
  • Dental
  • Retirement
  • Paid Time Away
  • Life Insurance
  • Disability
  • Merchandise Discount
  • EAP Resources
  • performance-based incentives/bonuses
  • 401k
  • PTO accruals
  • Holidays
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