Seasonal Sales & Service Representative - Greenville, NC

First Citizens Bank•Greenville, NC

9h•Onsite

About The Position

The Seasonal Sales & Service Representative gives students an introduction to direct customer interaction at the branch level. This position serves as a junior intern and has potential to advance to our formal Intern Program the following summer. This position will float between multiple locations. Participate in 1 to 2 virtual professional development sessions.

Requirements

High School Diploma or GED
3 months customer service experience
Must possess a valid driver's license.
Position requires frequent driving to other offices, bank customers, etc.
Financial literacy
Knowledge of retail banking products and services

Nice To Haves

Sales
Currently enrolled at an accredited collegiate institution
Possess a positive attitude
Strong verbal and written communication skills
Critical thinking skills
Networked with local Greenville MRB

Responsibilities

Foster collaborative partnerships that deliver value for customers, prospects and colleagues.
Initiate conversation to uncover sales or referral opportunities.
Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs.
Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures.
Complete required training by established deadlines.
Perform general office management duties as assigned to ensure operational efficiency.
Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function.
The results may include an accountability for individual contribution as well as team performance.