Seasonal Sales & Operations Assistant

Pandora•Sheffield, IA
•£13•Onsite

About The Position

Join Pandora’s team as a Seasonal Sales & Operations Assistant! This role involves spreading joy and making the season sparkle. You will be a brand ambassador responsible for driving sales and ensuring smooth operations. You can choose and discuss your preference between two focus areas: Sales, where you will confidently connect with customers, share their stories, and help them find the perfect gifts, surpassing sales targets with effective techniques, bonding confidently with customers, and mastering Pandora knowledge to deliver unforgettable customer experiences. Or Operations, where you will support behind-the-scenes activities to ensure a strong foundation for excellent customer service by preparing click-and-collect orders, managing deliveries, processing returns, restocking shelves, wrapping gifts, engraving jewellery, and loading gift cards. We are looking for an expressive team player who thrives in a busy environment, embodying our core values of dreaming, daring, caring, and delivering.

Requirements

  • Must be available to work on key trading days throughout the duration of your contract, which will include weekends, Christmas Eve, Boxing Day, New Year's Eve, and New Year's Day.
  • Expressive team player who thrives in a busy environment.

Responsibilities

  • Surpass sales targets with effective techniques.
  • Bond confidently with customers, adapting to their unique preferences and needs.
  • Master Pandora knowledge, delivering unforgettable customer experiences.
  • Prepare click-and-collect orders for customers.
  • Manage deliveries, process returns, and restock shelves with fresh inventory.
  • Wrap beautiful gifts, engrave jewellery and load gift cards.

Benefits

  • Competitive rate of pay (£13.25 per hour)
  • Bonus scheme
  • Generous employee discount
  • Jewellery uniform allowance
  • Access to plentiful retail, hospitality and entertainment discounts
  • Incentives throughout the season
  • Retail Trust support (wellbeing, legal advice, financial guidance, and more)
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