Seasonal Retail Sales Associate P/T

Mind Games•Buffalo, NY
•Onsite

About The Position

Mind Games is North America's premier specialty retailer, "Where Creative Minds Come to Play!" In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests. We are looking for a motivated, energetic individual who thrives in a fast-paced retail environment. We are seeking individuals who are knowledgeable in our products (current knowledge or extreme curiosity to learn), can achieve sales goals by creating great customer experiences, and can maintain a visually compelling store.

Requirements

  • High school diploma or equivalent required.
  • 1+ year of experience in sales, customer service, or retail is required for this role.
  • Exceptional customer service and interpersonal communication skills, with demonstrated ability to adapt to the diverse needs of customers.
  • Ability to multitask, respond to competing deadlines, and manage priorities effectively.
  • Strong teamwork and communication skills.
  • Ability to stand or walk for long periods and lift up to 20 pounds.

Nice To Haves

  • Passion/knowledge of pop culture and board games (preferred).

Responsibilities

  • Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
  • Operate a POS system, accurately process payments, and issue receipts.
  • Keep the store neat. This includes restocking products and ensuring that the store's inventory levels are adequate to meet customer demand.
  • Act as an expert in the store's product lines, with attention to detail and the ability to answer customer questions.
  • Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
  • Consistently meet or exceed daily, weekly, and monthly sales goals to support store performance.
  • Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.
  • Follow applicable store opening and closing procedures as assigned, including product checks, cash-handling procedures, and security requirements.
  • Act as a role model for customer service and maintain a positive attitude while working with other Sales Associates.

Benefits

  • Competitive Pay
  • Store Discount
  • Being surrounded by people and products you love!
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