Seasonal Sales Associate, Full-Time - Nantucket

Faherty Brand•Nantucket, MA

7h•Onsite

About The Position

The Sales Associate is a key member of our customer service team who will exude energy that is upbeat and contagious. They will do what it takes to create a memorable impact on our customers through storytelling and authentic engagement. As a Sales Associate, you will be responsible for knowing our product inside and out and will be the expert in sustainable fashion, product knowledge, and personal style. Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear. We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it. We recognize the impact the fashion industry has on the world, and we’re dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we’re committed to supporting people and organizations doing work that we believe in. Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are. We welcome everyone — and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively — and to reflect those values in our work. Employees should embody the five core values of the Faherty team: Always Innovate, Day One Mentality, All Together, Power of Positivity, Timeless. Remain compassionate. Stay focused. Seek joy. Let’s make the world a better place.

Requirements

Experience in a similar scope; hi-growth direct to consumer retail brands preferred
Omnichannel awareness and the ability to provide a seamless customer experience between retail stores and ecommerce platforms
Adept with technology and apps
Strong communication skills with the ability to effectively communicate with purpose across a variety of platforms
Proven track record achieving personal results within a retail business; success reflective in consistently outpacing sales and performance goals
Passionate about contributing to brand with purpose and demonstrating advocacy through business
A natural people person with an insatiable desire to engage with others and nurture relationships
Acknowledge errors, learn from them, and move forward with newfound wisdom
Do not shy away from hard work, be resourceful, and not afraid to get hands dirty
Think outside of the box and always look to add new tools to the toolbox
Have an inquisitive mind, comfortable asking uncomfortable questions, and not satisfied with the status quo
Spread good vibes, know how to cut loose (while still keeping it together) and embrace all brand values
Respond to problems with solutions, be a self-starter, thrive in the grey space and will not stop until the work is done
Deliver on promises, follow through with commitments and show consistency between words and actions
Open to feedback and always strive to learn and grow, see the value in radical candor and gain the trust and support of others by being direct and truthful

Responsibilities

Exude energy that is upbeat and contagious
Create a memorable impact on customers through storytelling and authentic engagement
Know products inside and out
Be the expert in sustainable fashion, product knowledge, and personal style