The North Face: Seasonal Sales Associate - Chicago's Michigan Ave.
About The Position
At The North Face, we are driven by a spirit of Exploration, aiming to lead the world forward. We believe exploration is a mindset that infuses everything we do, encouraging curiosity about new ideas, places, and people. This role is for someone who can see themselves working alongside adventure-loving individuals. As a Seasonal Sales Associate, you will be the face of the brand, bringing energy, authenticity, and a customer-first approach to every interaction. Your primary focus will be creating memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service. You will also contribute to the store's success through sales, visual merchandising, and operational excellence as part of a collaborative team. This position is ideal for individuals who thrive in a fast-paced retail environment, enjoy connecting with people, and are passionate about delivering a best-in-class customer experience. This role will support the store during peak season with the potential for transition to regular employment.
Requirements
- 0–1 year of relevant experience.
- Ability to genuinely and comfortably engage with a diverse group of customers.
- Strong communication skills—both verbal and written.
- Ability to work collaboratively as part of a team and adapt to changing business needs.
- Willingness to learn and share product and brand knowledge.
- Attention to detail and strong organizational skills.
- Proficient computer skills including basic retail systems and applications.
- Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.
Nice To Haves
- A High School Diploma or equivalent is preferred.
- Customer service experience preferred.
- Retail experience is a plus.
Responsibilities
- Deliver a high level of personalized customer engagement through genuine interactions.
- Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
- Share relevant product, brand, and community knowledge to enhance the customer experience.
- Achieve individual and team sales goals by utilizing available resources and tools.
- Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
- Perform cashier duties and support loss prevention initiatives as needed.
- Maintain a clean, organized, and customer-ready store environment.
- Adhere to all company policies, procedures, and safety standards.
- Model inclusive behavior that respects diverse backgrounds and experiences.
Benefits
- Some benefits the company offers that this position can participate in will be provided upon hire.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
