Seasonal Sales Associate

COS • Washington, DC

2d

About The Position

As a Seasonal Sales Advisor, you are a welcoming representative of the COS brand and provide customers with high-level service throughout their shopping experience. You engage with customers, assist at the cash desk and fitting rooms, and support them on the shop floor. You also process deliveries, replenish stock, and merchandise the latest garments. Working collaboratively with the team, you help create welcoming, inspiring customer experiences that showcase the brand.

Requirements

• Enjoy engaging with people and demonstrate a commitment to excellent customer service.
• Adapt to changing priorities and customer requests.
• Take initiative and complete tasks proactively and with quality.
• Communicate clearly, show genuine interest in people, and actively listen to understand perspectives and needs.
• Be open to feedback and interested in learning and developing.
• Show passion for the brand and its collection and enjoy sharing that enthusiasm with customers.

Nice To Haves

• Previous customer service experience.
• Familiarity with fabrics.

Responsibilities

• Greet and engage customers, providing high-level service throughout their visit.
• Assist customers at the cash desk, in fitting rooms, and across the shop floor.
• Offer genuine assistance and proactive service to guide customers through their shopping journey.
• Process deliveries and replenish stock.
• Merchandise the latest garments on the shop floor.
• Collaborate with the team to create welcoming customer experiences.

Benefits

• 25% staff discount across H&M Group brands, in-store and online.
• Inclusion in the H&M Incentive Program (HIP).
• Dental and vision plans.
• 401(k).
• Vacation, wellness, holiday, and parental pay.
• Health and dependent care flexible spending accounts (FSA).
• Life and disability protection.
• Employee assistance program.
• Commuter benefits.
• Pet insurance.
• Development opportunities.

What This Job Offers

• Education Level: No Education Listed