Seasonal Sales Associate

Brooklinen•San Francisco, CA

5d•Onsite

About The Position

Brooklinen is hiring a Seasonal Sales Associate for its San Francisco store to represent the brand and deliver welcoming, helpful, premium customer experiences during the holiday season. Reporting to the Store Manager, this role combines active selling with daily store operations in a lean, collaborative team. The seasonal contract runs from mid-October 2026 through January 2027. The position offers up to 25 hours per week, with most schedules averaging 15–20 hours, and requires weekend, holiday, and peak-period availability. Seasonal team members may be eligible to join Brooklinen as permanent employees after the seasonal term.

Requirements

0–3 years of retail or customer service experience.
Availability to work up to 25 hours per week, including at least two weekend shifts or days (Friday, Saturday, or Sunday), and flexibility for evening, holiday, and peak-period shifts based on business needs.
Ability to stand for long periods, move product, and lift up to 20 pounds.
Strong communication and active listening skills, including the ability to connect with diverse groups, demonstrate empathy, and solve problems positively.

Nice To Haves

Retail or customer service experience in a premium, specialized, or customer-centric environment.
A genuine interest in comfort, design, and home styling, with enthusiasm for helping customers select bed and bath products.
Experience with Apple-based systems such as iPads or Macs, Shopify POS, Slack, and Google Workspace.

Responsibilities

Deliver a warm, inclusive shopping experience by greeting customers, listening to their needs, and recommending soft home products.
Maintain working knowledge of product features, materials, inventory availability, design options, promotions, and gifting recommendations.
Keep the sales floor and stockroom clean and organized, follow standard operating procedures, process POS transactions, and handle returns and exchanges according to guidelines.
Support inventory workflows, including replenishing stock, checking in shipments, and managing stock flow.
Help execute visual updates according to headquarters directives and maintain styled, inspiring displays.
Participate in team huddles and communicate with colleagues to maintain floor coverage and contribute to a collaborative team.
Resolve routine customer questions or concerns, and promptly escalate complex issues to a supervisor.
Seek feedback and apply coaching from store leadership to improve styling and service skills.