Seasonal Sales Associate

Lands' End • Uwchlan Township, PA

8h

About The Position

As a Seasonal Sales Associate, you are part of a team representing Lands' End to customers by providing exceptional, professional, courteous, and helpful service. The role enhances the customer experience and drives profitable sales through product expertise and advanced selling skills. Sales Associates also help ensure store and visual brand standards are met.

Employees must be able to perform the position’s essential functions satisfactorily. Reasonable accommodations may be made, if requested, to enable employees with disabilities to perform these functions. The position requires availability and flexibility to work varied hours in support of business needs.

Requirements

• Excellent selling skills.
• Strong verbal and written communication skills.
• Ability to communicate effectively with team members and other stakeholders.
• Ability to inspire, motivate, and lead a team to achieve goals.
• Ability to follow written and verbal instructions and meet project or task deadlines.
• Strong decision-making and strategic-thinking skills.
• Excellent organizational and time-management skills.
• Ability to prioritize tasks and meet deadlines.
• Ability to receive feedback and take action when appropriate.
• Ability to adhere to the Lands’ End Attendance program.
• Flexible and adaptable to change.
• Ability to sit for long periods of time.
• Ability to lift up to 40 lbs.
• Demonstrates consistent performance and growing expertise in specialized tasks.

Nice To Haves

• Previous retail experience is strongly preferred.
• Knowledge of Lands’ End merchandise is strongly preferred.
• A high school diploma or equivalent is preferred but not required.

Responsibilities

• Drive sales using approved consultative selling practices to identify customer needs and provide solutions, including suggesting outfits and related items, assisting in fitting rooms, and participating in customer outreach.
• Provide a high degree of customer service by greeting customers courteously and conversationally, adjusting attention based on store traffic, and suggesting solutions based on customer interests and needs.
• Maintain knowledge of Lands’ End website navigation and use it to find customer solutions when products are unavailable in the store.
• Process sales, returns, exchanges, and other customer transactions efficiently using the POS and online systems in accordance with authorized procedures.
• Maintain knowledge of Lands’ End products and services and current fashion trends to improve customer service and generate sales.
• Perform markdowns and other promotional activities as needed.
• Replenish stock and adhere to visual brand standards.
• Work varied hours with the availability and flexibility needed to support business needs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed