Seasonal Sales Associate

Brown University•Providence, RI

3d•Onsite

About The Position

The Seasonal Sales Associate at the University Bookstore will greet and assist customers with book and merchandise selections. They will process sales at our point of sale terminals with an emphasis on customer service. Major focus will also be assisting in stocking and merchandising sales floor, keeping area neat and presentable by shelving books, straightening merchandise and maintain organization on the sales floor. Must be able to work in a multitask environment; Textbook Department, Trade Book Department, Campus Shop Department, and Technology Department Shelve books, straighten merchandise and maintain organization on sales floor. Provides assistance with location and selection of merchandise. Using software to look up merchandise in the Point of Sale system. Assist customers in the store as needed-on the Trade floor, customer service counter, Campus shop or elsewhere in the store. Help customers locate books or merchandise in stock and/or help with gift/clothing selections when appropriate. Fill in and alphabetize sections that need to be straightened on the daily basis. Help arrange attractive, appealing, merchandise displays on the sales floor. Keep register area supplied with bags and other supplies. Notify supervisor when supplies are getting low. Initiate without instruction cleaning/stocking on sales floor as needed. Price/shelve merchandise. Unpack merchandise from boxes/determine correct selling price/shelve or put on back in boxes to be stored. Notify supervisor and/or buyers when items are priced incorrectly. Replenish merchandise as needed. Weekly hours may vary up to 25 hours as needed.

Requirements

High School education or GED
Ability to interact well with the general public, faculty, staff and students.
Flexibility and teamwork.
Moderate lifting is required at times.
Successful completion of a criminal background check satisfactory to Brown.

Nice To Haves

One year experience in a high volume retail operation with an MBS point of sale system preferred.

Responsibilities

Greet and assist customers with book and merchandise selections.
Process sales at point of sale terminals with an emphasis on customer service.
Assist in stocking and merchandising the sales floor.
Keep the sales floor neat and presentable by shelving books, straightening merchandise, and maintaining organization.
Provide assistance with the location and selection of merchandise.
Use software to look up merchandise in the Point of Sale system.
Assist customers in the store as needed (Trade floor, customer service counter, Campus shop, or elsewhere).
Help customers locate books or merchandise in stock and/or assist with gift/clothing selections.
Fill in and alphabetize sections that need to be straightened daily.
Arrange attractive and appealing merchandise displays on the sales floor.
Keep the register area supplied with bags and other supplies.
Notify supervisor when supplies are getting low.
Initiate cleaning/stocking on the sales floor as needed without instruction.
Price and shelve merchandise.
Unpack merchandise from boxes, determine correct selling price, shelve or store.
Notify supervisor and/or buyers when items are priced incorrectly.
Replenish merchandise as needed.