Seasonal Sales Associate (Full-Time)

Mulberry•New York, NY
•$20 - $22

About The Position

Mulberry is seeking a Seasonal Sales Associate, referred to in the company as an Experience Expert, to join its retail team during the festive season on a fixed-term contract. The role focuses on creating memorable customer experiences through product knowledge, storytelling, and developing lasting customer relationships. The associate will contribute to store performance and operational excellence while embodying Mulberry’s values of honesty, dynamism, and community spirit. They will also support an inclusive culture and incorporate environmentally and socially responsible practices into their work.

Requirements

  • Customer-focused approach.
  • Strong desire to succeed and a competitive spirit.
  • Honest, dynamic, and community-spirited approach.
  • Open-minded and respectful behavior toward others.
  • Interest in fashion.

Nice To Haves

  • Curiosity about the business and willingness to share ideas.
  • Agility and an engaging manner.
  • Inspiration to work for a B Corp business.

Responsibilities

  • Create a welcoming and fun environment for customers and the team.
  • Deliver an engaging, dynamic, and memorable customer experience in the store.
  • Develop and maintain key customer relationships using in-store CRM tools.
  • Use cultural awareness and knowledge of Mulberry’s place in life and art to engage customers.
  • Share ideas and contribute to business performance.
  • Deliver operational excellence with respect and consideration for people, products, and the environment.
  • Embody Mulberry’s values of honesty, dynamism, and community spirit.
  • Support an inclusive culture through open-minded and respectful behavior.
  • Incorporate environmentally and socially responsible practices into work.

Benefits

  • Competitive basic salary
  • Bonus
  • Product allowance
  • Staff discount and access to staff sales
  • Extra day off for your birthday
  • Pension contributions
  • Life assurance
  • Training and development opportunities
  • Two paid volunteering days per year
  • Help@Hand wellbeing service, including remote GP appointments, mental health support, physiotherapy, personal training, and retail discounts
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