Seasonal Sales Associate

Lands' End • Exton, PA

1d

About The Position

As a Seasonal Sales Associate, you are part of a team representing Lands' End to customers through exceptional, professional, courteous, and helpful service. The role enhances the customer experience and drives profitable sales through product expertise and selling skills. Sales Associates also help ensure that store and visual brand standards are met.

The position requires flexibility to work varied hours to support business needs. Physical requirements include the ability to sit for long periods and lift up to 40 pounds.

Requirements

• Excellent selling skills.
• Strong verbal and written communication skills, including the ability to communicate effectively with team members and other stakeholders.
• Ability to inspire, motivate, and lead a team to achieve goals.
• Ability to follow written and verbal instructions and meet project or task deadlines.
• Strong decision-making and strategic-thinking skills.
• Excellent organizational and time-management skills, including the ability to prioritize tasks and meet deadlines.
• Ability to receive feedback and take action when appropriate.
• Ability to adhere to Lands’ End’s Attendance program.
• Flexibility and adaptability to change.
• Ability to sit for long periods and lift up to 40 pounds.
• Demonstrates consistent performance and growing expertise in specialized tasks.

Nice To Haves

• Previous retail experience is strongly preferred.
• A high school diploma or equivalent is preferred but not required.
• Knowledge of Lands’ End merchandise is strongly preferred.

Responsibilities

• Use approved consultative selling practices to identify customer needs and provide appropriate solutions, including outfitting suggestions, related items, fitting-room assistance, and customer outreach.
• Provide courteous customer service, greet customers conversationally, adjust attention to store traffic, and offer solutions based on customer interests and needs.
• Maintain knowledge of Lands’ End website navigation and use it to help customers when products are unavailable in the store.
• Process sales, returns, exchanges, and other customer transactions efficiently using the POS and online system in accordance with authorized procedures.
• Maintain knowledge of Lands’ End products, services, and current fashion trends to improve customer service and generate sales.
• Perform markdowns and other promotional activities as needed.
• Replenish stock and adhere to visual brand standards.
• Work varied hours as needed to support the business.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED