Seasonal Sales Associate-8396 Hamden, CT 06514

Five Below • Hamden, CT

7d

About The Position

Five Below is seeking a part-time Seasonal Sales Associate to deliver outstanding customer service and support strong sales during the busy holiday season, from October through January. The role is at the heart of the store’s customer experience, helping shoppers find merchandise, learn about products and promotions, and complete purchases. Associates also keep merchandise organized and the sales floor well-stocked, resolve customer concerns, and collaborate with the team to support store goals. The position is temporary and seasonal.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Comfortable using or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
• Able to frequently ascend and descend ladders to retrieve and put away stock.
• Able to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Able to frequently move across the sales floor and between the sales floor and stock room.
• Able to frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

• Greet and promptly assist customers, including managing multiple customer interactions efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and make recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about current store events, promotions, and special activities.
• Address customer concerns and offer solutions, including turning returns into exchanges when possible.
• Communicate restocking needs, service requirements, and customer feedback to management in a timely manner.
• Collaborate with the team to achieve store and company objectives and contribute to a positive work environment.
• Perform additional responsibilities as determined by the Store Manager according to store needs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed