Seasonal Retail Store Shift Supervisor

Kawartha DairySaugeen Shores, ON
Onsite

About The Position

If you describe yourself as active, organized, customer obsessed, passionate about making a difference and quality driven with a can-do attitude – and having fun doing it, apply to our Seasonal Retail Store Shift Supervisor position at our new Southampton location so we can meet you!

Requirements

  • 1-2 years’ experience in restaurant supervision or progressive retail experience.
  • A wonderful smile and great attitude working with a team.
  • Positive, friendly, and social with customers and team members.
  • Mature and reliable with strong communication skills and work ethic.
  • Flexible schedule and ability to work evenings, weekend shifts, and federal/civic holidays.
  • Excellent coach, mentor, teacher, and communicator.
  • Ability to adapt and lead others in a constantly changing, high-paced, but fun environment.
  • Ability to multitask with the ability to work independently.
  • Physical ability to work long hours standing/walking and bending at the waist.
  • Tasks involving grasping using repetitive hand action and reaching above shoulder height.
  • Ability to lift and/or move objects weighing at least 11.3 kg (25 lbs).

Responsibilities

  • Scoop ice cream, make milkshakes and assist customers with their purchases.
  • Assist the store management team to maintain and improve procedures and personnel practices for store inventory.
  • Maintain appropriate inventory levels and practice inventory rotation and control.
  • Analyze inventory variances and implement improvements.
  • Assist the store management team to establish and maintain work schedules based on customer ordering variances.
  • Train all staff in exceptional customer service.
  • Develop and supervise staff to achieve high levels of performance and customer service.
  • Develop and maintain a positive and productive team working environment.
  • Supervise staff in proper product preparation and handling practices.
  • Assist the store management team to maintain communications with staff and customers.
  • Ensure customer satisfaction and resolve customer concerns or escalate as appropriate.
  • Ensure front of house offerings are prepared with the highest caliber of presentation.
  • Provide for monitoring and reporting of personnel practices.
  • Maintain safe and sanitary conditions for staff and customers.
  • Retain a thorough knowledge of company policies and procedures.
  • Assist the store management team to maintain required schedules and procedures for inspection and monitoring of store equipment, building, processes, and procedures.
  • Follow inspection schedules for equipment and building.
  • Provide for inspection and monitoring of processes and procedures.

Benefits

  • Competitive hourly wage $19.28
  • Uniforms provided
  • Opportunities for training & advancement
  • 100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service
  • Jack and Ila Crowe Scholarship (available to all post-secondary students who meet the criteria)
  • Discount on products sold in our retail stores
  • FREE ICE CREAM!!!
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