Seasonal Retail Sales Associate, Maui

Macy's•Kahului, HI

10d

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine effective selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with relevant products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and help build customer trust and loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and making sure the sales floor is ready for customers. Throughout the day, they welcome and assist customers, maintain merchandise and displays, process damages and merchandise returns to vendors, update signs and pricing, and support merchandise moves. They also share Loyalty program benefits, ensure customers have what they need, and close each interaction with thanks. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices.
Ability to stand for at least two consecutive hours.
Ability to lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personalized conversations that build customer relationships.
Understand customers’ needs and recommend products and services that are a good fit.
Drive sales performance and work toward daily sales goals using customer engagement and smart selling behaviors.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Help keep the sales floor clean, organized, prepared, and shoppable.
Merchandise new receipts and support needed merchandise moves.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing.
Share Loyalty program benefits and ensure customers have what they need before they leave.
Thank customers and provide a warm, helpful close to each interaction.
Support teammates through honesty, care, and collaboration.

Benefits

Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.