Seasonal Retail Sales Associate, Yakima Valley Mall

Macy's•Union Gap, WA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you blend results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn what each customer needs, provide personalized recommendations, and connect customers with appropriate products and services. On the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to make visits memorable. You work toward selling goals through customer engagement and effective selling behaviors, building trust, meeting sales targets, and encouraging customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for customers by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. Throughout the day, they maintain a shoppable space and contribute to a supportive, collaborative team environment while striving to improve and achieve individual and store results. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Welcome customers and create friendly, personalized conversations that build customer relationships.
  • Understand customer needs and offer tailored recommendations, product information, and services.
  • Drive sales performance by engaging customers, using effective selling behaviors, and working toward daily sales goals.
  • Review sales goals and stay informed about new arrivals, top-selling items, current trends, and promotions.
  • Keep the sales floor clean, organized, and prepared for customers.
  • Maintain a shoppable space by merchandising new receipts, processing damages and testers, and selecting merchandise for vendor returns.
  • Update signs and pricing and support merchandise moves as needed.
  • Share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you.
  • Support teammates with honesty, care, and collaboration.
  • Use electronic devices and technology, including handheld equipment and cash registers, to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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