About The Position
The Seasonal Retail Sales Associate will engage and connect with customers by providing excellent customer service. This role requires product expertise to educate, inform, inspire, and outfit customers, offering information on current merchandise assortment, store promotions, and events. The associate will also execute operational processes effectively and efficiently, aiming to bring the brand to life for customers, build brand loyalty, and deliver with productivity.
Requirements
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
- Able to handle customer interactions and potential issues/concerns courteously and professionally.
- Use basic information-gathering skills to solve problems.
- Ability to learn procedural knowledge acquired through on- the-job training.
- In Quebec: Must be able to speak French.
Responsibilities
- Become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
- Promote loyalty by educating customers about our loyalty programs.
- Leverage omni channel offerings to deliver a frictionless customer experience.
- Support sales floor, fitting room, check out, and back of house processes, as required.
- Courteous and responsive to internal/external request.
- Exchange and verifies job related information to provide support.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
