Seasonal Retail Sales Associate, Vancouver

Macy's•Vancouver, WA

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with relevant products and services on the sales floor and in fitting rooms. You build customer trust and loyalty, meet selling goals, and help create a clean, organized, inviting shopping environment. The role involves more than cashiering and centers on customer engagement, teamwork, and delivering excellent service. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and helping ready the sales floor. Throughout the day, they engage customers in friendly, personal conversations; maintain merchandise and displays; support pricing, signage, and merchandise moves; and share loyalty program benefits. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
Offer personalized product and service recommendations and use product knowledge to support customer decisions.
Work toward daily sales goals and contribute to individual and store results through customer engagement and selling behaviors.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Help keep the sales floor clean, organized, prepared, and inviting for customers.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise to return to vendors.
Update signs and pricing as needed.
Share loyalty program benefits, ensure customers have what they need, and thank them sincerely at the end of interactions.
Support colleagues with honesty, care, and collaboration.
Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.