Seasonal Retail Sales Associate, Flat Iron Crossing

Macy's•Broomfield, CO

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and build trust and loyalty. You also help keep the shopping space clean, organized, and inviting. Daily work includes preparing the sales floor, reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and engaging customers in friendly, personal conversations. Colleagues maintain a shoppable environment by merchandising new receipts, processing damages, testers, and select merchandise for vendor returns, updating signs and pricing, and supporting merchandise moves. They communicate loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Provide hospitable, personalized customer service and recommendations on the sales floor and in fitting rooms.
Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
Build customer relationships and encourage loyalty by communicating the benefits of the Loyalty program.
Help prepare and maintain a clean, organized, inviting, and shoppable sales floor.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Merchandise new receipts; process damages, testers, and select merchandise for return to vendors; update signs and pricing; and support merchandise moves.
Work collaboratively with colleagues and contribute to individual and store results.
Use register and handheld equipment to perform job functions and process transactions.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice