Seasonal Retail Sales Associate, Mall of Georgia

Macy's • Buford, GA

1d • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with relevant products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help customers on the sales floor and in fitting rooms, build trust and loyalty, and contribute to a welcoming, clean, organized shopping environment.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top sellers, trends, and promotions, and making sure the sales floor is ready for customers. During the day, they maintain merchandise and displays, process damages, testers, and items selected for return to vendors, update signs and pricing, and assist with merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and provide a sincere farewell.

Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices.

Responsibilities

• Deliver personalized customer service through warm greetings, friendly conversations, product knowledge, and recommendations.
• Achieve daily sales goals and contribute to individual and store results.
• Build customer relationships and encourage loyalty by sharing loyalty-program benefits and providing a positive shopping experience.
• Help keep the sales floor clean, organized, inviting, and ready for customers.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Merchandise new receipts and support merchandise moves.
• Process damages, testers, and selected merchandise for return to vendors.
• Update signs and pricing.
• Help customers on the sales floor and in fitting rooms.
• Collaborate with colleagues and support one another to serve customers and communities.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed