Seasonal Retail Sales Associate

Mountain Equipment Company • Winnipeg, MB

32d • Onsite

About The Position

MEC is more than a store; it's a hub for the outdoor community, a leader in sustainability, and a place where individuals can be themselves. Members visit MEC for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports, and travel. As a Seasonal Store Advisor, you will assist members in planning their outdoor adventures, from dream trips to weekend getaways, catering to both first-time adventurers and seasoned experts. The role emphasizes connecting with people, as staff often cite the people as their favorite aspect of working at MEC.

Requirements

• Like working with a diverse, inclusive, hands-on, collaborative team.
• Passionate about the outdoors.
• Product knowledge in camping, cycling, packs, or any other outdoor activity is a great asset.
• Want to connect people with quality products to encourage active outdoor lives.
• A “can do” person who likes to learn new things.
• Skill set includes personal integrity and awareness, customer focus, initiative and character, teamwork and the ability to develop yourself and others.
• Have a good-natured, outgoing welcoming vibe and genuinely like helping people.
• Customer service is not just a skill, it’s a mindset; willing to go out of your way to provide an excellent member experience.
• Can lift 50 lb. and walk 10,000 steps per day.
• Previous retail or customer service experience is a plus, not a must.
• Curious about gear and want to learn more – training will be provided.
• Fully open availability to work Saturdays and Sundays.

Nice To Haves

• Bonus points if you’re also available to work a variety of shifts between Monday and Friday, 7:00 am and 9:00 pm.

Responsibilities

• Provide exceptional member service by matching people with gear that suits their needs.
• Share real-world experience about products.
• Assist with visual merchandising.
• Lend a hand to other staffers.
• Chat with members about products and connect them with what they’re looking for.
• Ask open-ended questions to understand members’ needs.
• Share product knowledge and industry-leading advice on gear, including personal recommendations.
• Be part of a team of staffers who takes pride in keeping the store in tip-top shape.
• Help behind the scenes to organize inventory and get members the products they need.
• Spread the word about MEC events and services.
• Learn about new products, technology, and features (including sustainability).
• Help more people in Canada get active outside, whether that means planning for a family camping trip or a massive backcountry expedition.

Benefits

• Competitive hourly rate and clear pay increase program.
• Discounts on gear for pretty much every outdoor activity out there – including bikes, and much more.
• Opportunities to join outdoor excursions with other MEC staffers.
• Equipment Demonstration Program (EDP) – gear rental program.
• Training and product knowledge.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed