Seasonal Retail Receiving Support Associate - Overnight, Downey Stonewood Center

Macy's•Downey, CA

1d•Onsite

About The Position

As an Overnight Receiving Colleague, you will play a key role in keeping our store running smoothly. You will work as part of a team to manage the flow of merchandise, ensuring products are received, processed, and ready for the sales floor quickly and efficiently. You will also help maintain the organization and cleanliness of both the stockroom and the store. Additionally, you will assist with customer interactions, including greeting shoppers, resolving issues, and delivering orders curbside. Your attention to detail, teamwork, and commitment to operational excellence will directly impact customer satisfaction and overall store performance. Colleagues begin each day energized and ready to make an impact, taking pride in their role, working collaboratively, and ensuring the stockroom and store are clean, organized, and set up for success. At the start of each shift, they review priorities, get up to speed on incoming merchandise, and focus on efficiently processing product so everything is ready for the sales floor by morning. While their work happens behind the scenes, Overnight Receiving Colleagues play a key role in shaping the customer experience by keeping the stockroom organized and ensuring merchandise is processed quickly and accurately. They always Finish Strong, making sure the stockroom is organized, merchandise is processed and ready for the floor, and all tasks are completed with care and attention to detail, setting the store up for a successful day. Their work ensures that every customer returns to a store that feels full, fresh, and ready to shop. We believe service starts with each other, supporting one another with honesty, care, and collaboration to better serve our customers and communities. We know that excellence is a journey, striving to improve every day, taking pride in work, achieving sales goals, and learning from each other to deliver individual and store results.

Requirements

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors in English.
Ability to read and understand employment policies and safety rules/procedures in English.
Comfortable communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourceful and eager to start a new venture.
Ability to adapt to changing priorities.
Ability to work independently and as part of a team.
Talking.
Lifting.
Constant moving.
Standing for at least two consecutive hours.
Lifting at least 25lbs.
Stooping, kneeling, crouching.
Climbing ladders.
Reaching, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash register.
Ability to process register transactions.

Responsibilities

Manage the flow of merchandise, ensuring products are received and processed efficiently.
Prepare merchandise for the sales floor.
Maintain the organization and cleanliness of the stockroom and store.
Greet shoppers warmly.
Resolve customer issues.
Deliver orders curbside with care.
Review priorities at the start of each shift.
Process incoming merchandise.
Ensure the stockroom is organized.
Complete all tasks with care and attention to detail.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Access to earned wages anytime
Merchandise discounts
Performance-based incentives
Employee Assistance Program with mental health counseling and legal/financial advice