Seasonal Retail Merchandise Associate

TJX • Washington DC, DC

2d • Onsite

About The Position

The Seasonal Retail Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience practices, and maintaining a clean and organized store environment. The associate adheres to operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs.

The role supports a positive store culture through honesty, integrity, and respect; accurately processes customer purchases and returns; promotes credit and loyalty programs; and follows merchandising and merchandise-processing standards. The associate participates in store recovery, maintains cleanliness and organization throughout the store, supports shrink reduction and safety programs, follows labor laws and company procedures, and performs other duties as assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with customers.
• Model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Follow the merchandising philosophy and established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain and clean the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical insurance for those meeting service or hours requirements
• Dental insurance for those meeting service or hours requirements
• Vision insurance for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays for those meeting service or hours requirements
• Paid vacation for those meeting service or hours requirements
• Paid sick time for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed