Seasonal Retail Merchandise Associate
About The Position
The Seasonal Retail Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging with customers, embodying customer experience principles, and maintaining a clean and organized store environment. The associate follows operational, merchandising, and loss-prevention standards and may be cross-trained across multiple store areas to support business needs. The position includes customer service, register transactions, promoting credit and loyalty programs, processing merchandise for the sales floor, and maintaining store recovery, cleanliness, and organization. Associates support store culture, safety, and shrink-reduction goals; follow labor laws and company policies; and give and receive recognition and constructive feedback. Other duties may be assigned. The role is seasonal and located at the HomeGoods store at 3525 28th St SE, Grand Rapids, Michigan. Starting pay is $14.00 to $14.50 per hour, with actual pay determined by relevant skills, qualifications, and experience.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong communication and organizational skills, with attention to detail.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Deliver a highly satisfied customer experience by engaging and interacting with customers and following customer experience principles.
- Model established customer experience practices with internal and external customers.
- Support a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases and returns and provide the correct change according to operating procedures.
- Promote credit and loyalty programs.
- Follow the merchandising philosophy and established merchandising procedures and standards.
- Accurately process and prepare merchandise for the sales floor according to company procedures and standards.
- Initiate and participate in store recovery throughout the day as needed.
- Maintain sales-floor organization, cleanliness, and recovery standards and help maintain the cleanliness of the entire store.
- Provide and accept recognition and constructive feedback.
- Adhere to labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation benefit
- Bereavement benefit
- 401(k) associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for associates meeting service or hours requirements
- Medical, dental, and vision coverage for associates meeting service or hours requirements
- Health savings account (HSA) for eligible associates
- Health care flexible spending account (FSA) for eligible associates
- Life insurance for eligible associates
- Short- and long-term disability coverage for eligible associates
- Paid parental leave for eligible associates
- Paid holidays, vacation, and sick time for eligible associates
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
