Valentino, Fresno Fashion Fair

Macy's•Fresno, CA

5d•Onsite

About The Position

Macy's is seeking a Seasonal Fragrance Sales Support colleague to create a warm and inviting experience in their fragrance department. This role involves maintaining a well-merchandised and stocked area, supporting the sales team, and assisting customers. Responsibilities include preparing products, restocking displays, and aiding with transactions. The position requires attention to detail, genuine hospitality, and the ability to anticipate team needs. This role is ideal for flexible team players who thrive in a fast-paced environment, can multitask, and are available for various shifts, including nights, weekends, and holidays. Seasonal colleagues are typically scheduled for 10-20 hours per week, depending on business needs and availability.

Requirements

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules/procedures in English.
Comfortable communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourceful and eager to start a new venture and can adapt to changing priorities.
Ability to work independently and as part of a team.
Talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours.
Lifting at least 25lbs.
Stooping, kneeling, crouching, and climbing ladders.
Reaching, including above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.
Ability to process register transactions.

Responsibilities

Maintain a beautifully merchandised, fully stocked fragrance department.
Support the sales team behind the scenes and on the floor.
Prepare products, restock displays, and assist with transactions.
Anticipate team needs and keep the space shop-ready.
Greet teammates with a warm hello and ensure the sales floor is clean, organized, and prepared for customers.
Review sales goals, learn about new arrivals and top-selling items, and stay up-to-date on current trends and promotions.
Engage, educate, and sell with confidence.
Focus on the customer by offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships.
Maintain a shoppable space by merchandising new receipts, processing damages, testers, and select merchandise to return to vendors, updating signs and pricing, and supporting merchandise moves.
Share Loyalty program benefits, ensure customers have all they need, and end with a sincere thank you.
Support one another with honesty, care, and collaboration.
Strive to improve every day, take pride in work, achieve sales goals, and learn from each other.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Access to earned wages anytime
Merchandise discounts
Performance-based incentives
Employee Assistance Program with mental health counseling and legal/financial advice