Seasonal Retail Fragrances Sales Associate, Friendly Center

Macy's • Greensboro, NC

6d • Onsite

About The Position

Macy's is looking for a Seasonal Fragrance Sales Support colleague to create a warm and inviting experience in their fragrance department. This role involves maintaining a well-merchandised and stocked space, supporting the sales team, and assisting with various tasks such as preparing products, restocking displays, and processing transactions. The position requires flexibility, the ability to multitask in a fast-paced environment, and availability to work various shifts, including nights, weekends, and holidays. The role emphasizes customer service, team collaboration, and a commitment to achieving sales goals.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors in English.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture.
• Ability to adapt to changing priorities.
• Ability to work independently and as part of a team.
• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours.
• Lifting at least 25lbs.
• Stooping, kneeling, crouching, and climbing ladders.
• Reaching, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash register.
• Ability to process register transactions.

Responsibilities

• Maintain a beautifully merchandised, fully stocked fragrance department.
• Support the sales team behind the scenes and on the floor.
• Prepare products, restock displays, and assist with transactions.
• Ensure the sales floor is clean, organized, and prepared for customers.
• Review sales goals, learn about new arrivals and top-selling items, and stay up-to-date on current trends and promotions.
• Engage, educate, and sell with confidence.
• Offer a warm welcome to customers, make eye contact, and create friendly, personal conversations to build customer relationships.
• Maintain a shoppable space by merchandising new receipts, processing damages, testers, and select merchandise to return to vendors.
• Update signs and pricing, and support any needed merchandise moves.
• Share Loyalty program benefits with customers.
• Ensure customers have all they need and end interactions with a sincere thank-you.
• Support teammates with honesty, care, and collaboration.
• Strive to improve every day, take pride in work, achieve sales goals, and learn from each other.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed