About The Position

Macy's is seeking a Seasonal Fragrance Sales Support colleague to create a warm and inviting experience in their fragrance department. This role involves maintaining a well-merchandised and stocked department, supporting the sales team, and assisting customers. The position requires flexibility, the ability to multitask in a fast-paced environment, and a focus on customer service. Seasonal colleagues are typically scheduled for 10-20 hours per week, with hours dependent on business needs and availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors in English.
  • Ability to read and understand employment policies and safety rules/procedures in English.
  • Comfortable communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourceful and eager to start a new venture.
  • Ability to adapt to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to stand for at least two consecutive hours.
  • Ability to lift at least 25lbs.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.
  • Ability to process register transactions.

Nice To Haves

  • Experience in a sales support role.
  • Passion for fragrances and beauty products.

Responsibilities

  • Maintain a beautifully merchandised, fully stocked fragrance department.
  • Support the sales team behind the scenes and on the floor.
  • Prepare products, restock displays, and assist with transactions.
  • Anticipate team needs and keep the space shop-ready.
  • Greet customers warmly, make eye contact, and engage in friendly, personal conversations.
  • Merchandise new receipts, process damages, testers, and select merchandise for return to vendors.
  • Update signs and pricing, and support merchandise moves.
  • Share Loyalty program benefits with customers.
  • Ensure customers have everything they need and provide a sincere thank-you.
  • Support teammates with honesty, care, and collaboration.
  • Strive to improve daily, take pride in work, achieve sales goals, and learn from others.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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