Valentino, Montebello Town Center

Macy's•Montebello, CA

5d•Onsite

About The Position

Macy's is seeking a Seasonal Fragrance Sales Support colleague to create a warm and inviting experience in their fragrance department. This role involves maintaining a well-merchandised and stocked space, supporting the sales team, preparing products, restocking displays, and assisting with transactions. The position requires attention to detail and a focus on customer care, blending service and support to anticipate team needs and keep the space shop-ready. This is a fast-paced role for flexible team players who can juggle multiple tasks and work various shifts, including nights, weekends, and holidays, to create magical moments for customers during the busiest time of the year.

Requirements

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
Must be able to understand and communicate effectively with customers, co-workers, and supervisors.
Must be able to read and understand employment policies and safety rules/procedures in English.
Must be comfortable communicating and collaborating with customers and colleagues.
Must be able to meet daily sales goal challenges.
Must enjoy meeting people, learning about them, and sharing information.
Must be resourceful and eager to start a new venture and can adapt to changing priorities.
Must be able to work on your own but are great with team dynamics.
Talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours.
Lifting at least 25lbs.
Stooping, kneeling, crouching, and climbing ladders.
Reaching, including above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

Responsibilities

Greet teammates with a warm hello.
Ensure the sales floor is clean, organized, and prepared for customers.
Review sales goals, learn about new arrivals and top-selling items, and stay up-to-date on current trends and promotions.
Engage, educate, and sell with confidence.
Offer a warm welcome to customers, make eye contact, and create friendly, personal conversations to build customer relationships.
Maintain a shoppable space by merchandising new receipts.
Process damages, testers, and select merchandise to return to vendors.
Update signs and pricing.
Support any needed merchandise moves.
Share Loyalty program benefits.
Ensure customers have all they need.
End interactions with a sincere thank-you, often walking the package around and using the customer’s name.
Support one another with honesty, care, and collaboration.
Strive to improve every day, take pride in work, achieve sales goals, and learn from each other.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Access your earned wages anytime
Merchandise discounts
Performance-based incentives
Employee Assistance Program with mental health counseling and legal/financial advice