Valentino, La Plaza Mall

Macy's•McAllen, TX

5d•Onsite

About The Position

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Seasonal Fragrance Sales Support colleague, you'll play a key role in creating a warm, inviting experience in our fragrance department. You’ll help maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. Whether you're preparing products, restocking displays, or assisting with transactions, your attention to detail and genuine hospitality ensure every guest feels cared for. This role blends service and support - anticipating team needs, keeping the space shop-ready, and helping to create magical moments for our customers during the busiest time of year. We're looking for flexible team players who thrive in our fast-paced environment, can juggle multiple tasks, and can work various shifts including nights, weekends and holidays.

Requirements

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
Understand and communicate effectively with customers, co-workers, and supervisors.
Read and understand employment policies and safety rules/procedures in English.
Comfortable communicating and collaborating with customers and colleagues.
Meeting daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourceful and eager to start a new venture and can adapt to changing priorities.
Can work on your own but are great with team dynamics.
Talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours.
Lifting at least 25lbs.
Stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

Responsibilities

Maintain a beautifully merchandised, fully stocked space.
Support the sales team behind the scenes and on the floor.
Prepare products, restock displays, and assist with transactions.
Anticipate team needs and keep the space shop-ready.
Greet teammates with a warm hello.
Ensure the sales floor is clean, organized, and prepared for customers.
Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
Engage, educate, and sell with confidence.
Offer a warm welcome to customers, make eye contact, and create friendly, personal conversations to create customer relationships.
Maintain a shoppable space by merchandising new receipts.
Process damages, testers and select merchandise to return to vendors.
Update signs and pricing.
Support any needed merchandise moves.
Share Loyalty program benefits.
Ensure customers have all they need.
End interactions with a sincere thank-you, often walking the package around and using the customer’s name.
Support one another with honesty, care, and collaboration.
Strive to improve every day, take pride in work, achieve sales goals and learn from each other to deliver individual and store results.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Access to Colleague Resource Groups
Volunteer opportunities
Access earned wages anytime
Merchandise discounts
Performance-based incentives
Employee Assistance Program with mental health counseling and legal/financial advice