Seasonal Retail Associate

Smithsonian Institution•Washington, DC

7d•Onsite

About The Position

The Smithsonian Museums in Washington DC are currently seeking experienced and friendly Temporary Retail Associates to deliver excellent customer service in our Museum Stores. Our Retail Associates represent the Smithsonian Institution and deliver top-notch customer service to our visitors from around the world!

Requirements

High school diploma or general education diploma (GED), or at least 6 months related experience (retail, movie theater or similar customer service experience), or equivalent combination of education and experience.
Must be able to operate a computerized cash register and/or ticketing system.
Basic math skills are required.
Ability to perform basic selling techniques.
Must report to work at the scheduled time and adhere to leave policies.
Must maintain a neat, clean, and conservative appearance in accordance with the Dress Code Policy.
Must be flexible for scheduling - including evening/weekend/holiday availability.
Must possess excellent customer service skills and be able to model our customer service standard.
Education completed outside the United States must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package.
Any false statement in your application may result in rejection of your application and may also result in termination after employment begins.

Responsibilities

Accurately operates a POS cash register.
Replenishes and recovers sales floor and maintains appropriate stock levels throughout the day.
Assists in maintenance of merchandise presentations according to established standards.
Assists with price changes and physical inventory.
Exercises care in handling and storing merchandise.
Provides courteous, professional, and knowledgeable service to both internal and external customers; responds courteously and knowledgeably to visitor inquiries in a timely manner.
Accurately handles cash and credit funds and media.
Performs basic cleaning duties.
Maintains knowledge of current sales, promotions, and exhibits. Takes initiative to recommend and provide information to visitors.
Works cooperatively with supervisors to ensure the safe and expeditious movement of visitors throughout the Theaters and/or Stores.
Adheres to safety and security policies. Recognizes security risks and thefts and is aware of how to prevent or handle these situations.
Completes assignments efficiently and accurately with minimal supervision.
Adheres to assigned schedule, demonstrating flexibility as needed to support the needs of the business.
Candidates must be available weekends, holidays, and evenings.
Candidates must be able to move or lift up to 25 pounds and to stand for long periods of time.