Seasonal Recreation Coordinator

Hilton Grand Vacations • Banner Elk, NC

1d • Onsite

About The Position

This role involves facilitating recreational programs and activities on a day-to-day basis for all age groups from May to September, according to the needs and interests of owners/members/guests, resort requirements, and seasonal opportunities. The coordinator will prioritize and instruct various classes, activities, and events, including special events and holiday programs, while also monitoring and evaluating program content and preparing communication materials to promote interest and participation. A key aspect is providing outstanding owner/member/guest service, answering inquiries, and problem-solving, alongside communicating positively with groups, potentially using microphones in an entertainment capacity.

Requirements

• Basic math and cash handling skills.
• Proficient in MS Office and basic desktop publishing applications.
• Able to work outdoors in all climates.
• Excellent guest relations skills.
• Able to interact with all age groups.
• Able to speak, read, write, and understand the English language to complete job requirements and to connect with co-workers and guests/owners.

Nice To Haves

• Previous customer service experience
• Hospitality experience
• Public speaking experience
• Audio-visual equipment operation
• Knowledge of a wide variety of recreation activities and programs including their development and implementation.

Responsibilities

• Facilitates recreational programs and activities on a day-to-day basis for all age groups according to the needs and interests of owners/members/guests, resort requirements, and seasonal opportunities.
• Prioritize and instruct specific classes, activities, and events, including special events, holiday programs, competitions, mixers, and other group activities.
• Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest.
• Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs.
• Always provides outstanding owner/member/guest service including answering inquiries, providing information, and general problem solving.
• Positively communicates with small to large groups for programs and activities. Includes using microphones in an entertainment capacity.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed